Customers can return or exchange articles from ROBES Outlet or Online within 14 days from the date of delivery if:

• The product(s) is damaged, stained, defected or incomplete at the time of delivery.
• The product(s) does not match the original specifications of the product or is found to be not the same as customer had actually purchased.

The product(s) must be unused, in the original packaging with labels and protective stickers attached.