PRIVACY POLICY

Information We Collect

When you place an order or contact us through our website, we may collect the following personal information:

• Full Name
• Phone Number
• Email Address
• Shipping & Billing Address
• Payment Information (e.g., debit/credit card or bank transfer details)

How We Use Your Information

We only use your information for purposes that are necessary and relevant to your interaction with ROBES, including:

• Processing and fulfilling your orders
• Sending order updates via email/WhatsApp
• Responding to your inquiries
• Improving our products, services, and customer experience
• Complying with legal obligations (if applicable)

Information Security

We implement appropriate security measures to protect your personal information. Our website uses SSL (Secure Socket Layer) encryption to ensure that your data, including payment details, is transmitted safely.

Sharing of Information

Your personal data is kept confidential. We do not sell, rent, or trade your information to any third parties. Information may only be disclosed if required by law or legal authorities.

Payment Safety

All online transactions are processed through secure payment gateways. ROBES does not store or access your complete debit/credit card details. For high-value prepaid orders (above PKR 50,000), we may request basic verification to protect against fraudulent activity.

Cookies & Website Analytics

We may use cookies or analytics tools to enhance your browsing experience. These tools help us understand how users interact with our site but do not collect personally identifiable information.

Changes to This Policy

ROBES reserves the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.